return and enter keys don't work

3 replies [Last post]
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Joined: 11/23/2006

I am new to macs and somehow my return and enter will not work. They were working fine untill a couple days ago and now nothing. Is there a setting that I may have changed or something? Help!

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Joined: 02/12/2009

That's annoying! A few ideas to try:

1) If you have another keyboard, swap them to see if it's something physical about the keyboard itself.

2) Did you install any new software a few days ago? Uninstall it.

3) Does it happen in all applications or just in one/more app/s? Check System Preferences--> Keyboard & Mouse--> Keyboard Shortcuts. Or, if you have QuicKeys or another macro/shortcut utility, turn it off temporarily. If it's just in one app, see if that app has a shortcut preference that got changed.

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Joined: 11/23/2006

it is in all apps and I dont have another keyboard at this time. I dont recall any new downloads either. I did turn off all keyboard shortcuts and no change. And yes it is very annnoying!! Thank you for the help so far

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Joined: 02/12/2009

See if you can borrow a keyboard from a friend. I assume it's a USB keyboard. All USB keyboards for PCs or Macs should work.

If it's not a physical problem with the keyboard, then it's a software issue. If you're under warranty, give the Apple tech support line a call, 800-275-2273.

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